We provide services for defining, implementing, monitoring and auditing Processes and procedures in following areas:

  • IT Service management based on ITIL V3 2011 best practices throughout service lifecycle.
  • Project Management for Software Projects, Infrastructure projects, Projects for implementing standards and frameworks like ISO, ITIL, Architecture based on TOGAF.
  • Guidance and implementation towards ISO certification in ISO 27001, ISO 20000 – 2011, ISO 9001:2008.
  • Processes for Software Development Life Cycle using traditional methodologies and Agile methodologies for specific projects or for use throughout the organization.
  • Software Testing Processes for specific projects or for generalized use for multiple projects.
  • Define Metrics to understand performance and KPIs. Also we help define periodic reports and their interpretation along with thresholds and monitoring performance.
  • Assigning Roles and Responsibilities to appropriate persons.

We ensure implementation and hand hold users towards successful implementation for first cycle or as agreed to.

We undertake Processing Jobs on a job work basis through our sister concerns. We specialize in providing services for processing payroll, and other monthly jobs especially for Airline Industry.